Proudly supplying Nilan systems to the UK for 16 years, the only UK supplier with direct contract with Nilan A/S and obligation to maintain the systems we supply

The Official Supplier for SL Services UK

Supplying Nilan systems to SL Services in the UK for 16 years

What to Ask When Buying a Nilan Heat Pump?

nvesting in a heat pump for your home is a big decision that requires careful consideration. Nilan heat pumps are high-quality, energy-efficient heating and cooling systems that can help reduce your energy bills and keep your home comfortable. However, there are several factors you’ll want to take into account before choosing a Nilan heat pump model to ensure it meets your needs. Here are some key questions to ask: 

What size heat pump do I need for my home? 

Make sure to get a heat pump that is properly sized for your home’s square footage. An undersized unit won’t be able to heat or cool your home effectively, while an oversized unit is a waste of money. Ask the Nilan dealer to do a proper heat load calculation based on where you live, the size of your home, and your insulation levels.  

What features and modes does the heat pump offer? 

Look for Nilan heat pumps that offer modes like auto-switching between heating and cooling, variable-speed fans, and a defrost setting. These features provide more comfort, efficiency, and convenience. Also ask about built-in filtration, humidifiers, or other attributes that may be beneficial. 

How energy efficient is the heat pump? 

A key benefit of heat pumps is their energy efficiency compared to other heating and cooling systems. Be sure to ask about the Seasonal Energy Efficiency Ratio (SEER) and Heating Seasonal Performance Factor (HSPF) ratings, which indicate the unit’s expected efficiency. The higher these numbers, the less energy the heat pump will consume.   

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What to ask when buying a Nilan heat pump?

What type of climate is the heat pump designed for? 

Nilan offers heat pumps suited for different climates, including models designed to operate in colder regions. Make sure the model you choose is optimal for the weather conditions in your area. Units meant for warmer climates may not heat well on cold winter days. 

What is the warranty on the heat pump? 

A longer warranty, ideally 10 years or more on the compressor, indicates the manufacturer’s confidence in the unit. Make sure you understand what parts and services are covered under the warranty so you know what protection you’ll have long-term. 

What is the expected noise level? 

Some heat pumps generate minimal noise, while cheaper models can be loud when the compressor kicks on. Ask about decibel ratings and listen to the unit operating to ensure it won’t disturb you indoors. Also consider noise ordinances if locating the unit close to a neighbours home. 

Who will install the heat pump? 

Installation is critical for proper operation, so ask if the dealer offers certified installation or can recommend an experienced contractor. Some heat pump manufacturers require certified installers to maintain the warranty. 

Does the unit qualify for rebates? 

Many electric and gas companies offer rebates on the purchase of energy efficient heat pumps, potentially saving you hundreds or thousands. Be sure to research available rebates and tax credits to offset the system cost. 

What is the expected lifespan?  

With proper maintenance, a quality Nilan heat pump should last 15-20 years. Higher-end brands like Nilan may last up to 25 years, saving you money long-term. Look for durable components like copper or aluminum coils and ask about replacement part availability. 

What type of maintenance is required? 

While heat pumps require minimal servicing, you’ll need to clean or replace air filters periodically and have a professional perform annual checkups to keep it running efficiently. Understand the maintenance recommendations and estimated costs. 

Asking the right questions upfront ensures you select the ideal Nilan heat pump model for your heating and cooling needs and budget. Doing research on performance specifications, operating costs, warranties, rebates, and expected lifespan will give you the facts you need to make a sound investment that pays off for years to come.